Shipping Policy

Thank you for visiting and shopping at Beyond the Two. Following are the terms and conditions that constitute our Shipping Policy.

Domestic Shipping Policy

Shipment processing time

All orders of in stock items are processed within 2 business days. All orders of made to order items require an average of 3 business days to be printed before being shipped.

Orders are not shipped or delivered on weekends or holidays unless otherwise agreed upon.

Shipping rates & delivery estimates

Shipping charges for your order will be calculated and displayed at checkout.

Shipment method

Estimated delivery time

Shipment cost

Australia Post 500g satchel

2-5 business days

$10

Australia Post 0.5-3kg satchel

2-5 business days

$15

Australia Post 3-5kg package

2-5 business days

$20

 

* Please get in contact for express post or to organise pick up at upcoming markets

Shipment confirmation & Order tracking

You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.

Damages

Beyond the Two is not liable for any products damaged or lost during shipping. If you received your order damaged, or not at all, please contact the shipment carrier (Australia Post) to file a claim.

* Please save all packaging materials and damaged goods before filing a claim.

 

International Shipping Policy

We currently ship worldwide at the estimated pricing below

Shipping charges for your order will be calculated and displayed at checkout.

Shipment method

Weight

Shipment cost

Australia Post to New Zealand

0-5kg

$15

Australia Post International

0-0.5kg

$25

Australia Post International

0.5-1kg

$40

 

Shipment confirmation & Order tracking

You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.

Customs, Duties and Taxes

Beyond the Two is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

Damages

Beyond the Two is not liable for any products damaged or lost during shipping. If you received your order damaged, or not at all, please contact the shipment carrier to file a claim.

* Please save all packaging materials and damaged goods before filing a claim.

Returns Policy

Our Return & Refund Policy provides detailed information about options and procedures for returning your order.